We guarantee all our orders’ deliveries. We guarantee fast delivery, competitive product price and user-friendly orders. However, we do understand that circumstances may give a rise when you may request a refund for an order that has yet to be delivered. You may request a complete refund for an order that has yet to be delivered. However, we can not provide refunds for currencies that have been fully delivered to your character. If you receive your currency and decide you do not want it any more, please get in touch with us and we will try our best to find a solution.